The 1872 performance methodology delivers a single organizational performance, culture and compliance score through the measurement of customer and staff experiences - we call this the 1872 Performance Factor. The system employs a unique scoring methodology accredited by experts in the field of analytics and behavioraL psychology and fixes many of the flaws of traditional performance managements systems.
Native to the cloud and GDPR compliant, 1872 Performance provides the ability to leverage Big Data and predictive analytics to ensure greater visibility of customer experiences and staff performance.
1872 Performance is ideal for organisations who are looking for a deeper insight into their people and their customers!
1872 Performance Factor
Use the data to grow a high performance organisation.
Without metrics you're just
somebody else with an opinion.
We believe fundamentally that everybody can improve and reach their potential.
Boards often talk about 'setting the tone at the top' ... but it's only by measuring the 'tone at the bottom' that a company can truly begin to understand their corporate culture. The board are responsible to ensure that their desired core values flow-up and flow-down through the organisation ... employee and customer surveys in combination with robust values and behaviour-based performance conversations are the bedrock that creates a 'no surprise' culture. There will always be a crisis or an unexpected event ... but properly rooted values-based principals allow a company to respond rather than react!
1872 Performance is a tool for longitudinal surveying of anonymous staff opinion on the Leadership, Compliance and Organizational Culture in regulated firms, that is cross-correlated with the views of the customer under the headings of Brand Sentiment, Staff Interaction and Product Experience.
This data is further cross-correlated with the outputs from cloud-based performance management organizational-wide discussions on agreed company Values, Behaviors and Personal KPI's. The overall performance scores are displayed as Fahrenheit temperature - an ideal performance/temperature considered to be an ambient temperature of 72°F or less.
Here's a small selection of articles written by our team and others shared around the web.
I have had my face to face meetings with my staff… it’s a great process, a great structure and I love it already.
We have been using 1872perform for over two years and it has become central part of how we manage culture and performance.
1872performance has brought clarity to everything we do and brings together the inputs of staff customers and management in providing a better service and building a better team.
Send us a message
Please fill the form below, we will soon get in touch and answer all your questions
Contact us anywhere
Performance Metrics Limited
Second Floor, Synergy Centre
Tallaght, Dublin 24 – Ireland
Get in touch and let’s talk
Fergal Brehony: +353 87 858 6206
Mark Ryder: +353 87 250 0034